Privacy policy
Last updated: April 8, 2026
ZZV Lifestyle operates this store and website, including all related information, content, features, tools, products, and services (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our store, or when you communicate with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
“Personal information” refers to information that identifies you or can be linked to you.
We may collect the following information:
- Contact details: Name, email address, phone number, billing and shipping address
- Payment information: Payment details and transaction confirmations (processed securely via third-party providers)
- Account information: Login details, preferences, and settings
- Order information: Items viewed, added to cart, purchased, returned, or exchanged
- Communication: Messages sent to us for support or enquiries
- Device information: IP address, browser type, and device details
- Usage information: How you interact with our website
HOW WE COLLECT INFORMATION
We collect information:
- Directly from you (when you place an order or contact us)
- Automatically through your use of our website (cookies and similar technologies)
- From service providers and partners who help us operate our store
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfil your orders
- Provide customer support
- Manage your account and preferences
- Improve and personalise your shopping experience
- Communicate with you about your orders or updates
- Send marketing communications (you can opt out anytime)
- Detect and prevent fraud or security issues
- Comply with legal obligations
HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Shopify and related service providers (payments, hosting, analytics, shipping)
- Trusted partners who help us operate and market our business
- Authorities if required by law
We only share information necessary to provide our Services.
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify.
Shopify collects and processes certain personal information to enable and improve the Services. This may include data about your interactions with our store and other Shopify merchants.
Your information may be transferred and processed outside your country to provide these services.
THIRD-PARTY SERVICES
Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.
CHILDREN’S PRIVACY
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 18.
SECURITY AND DATA RETENTION
We take reasonable steps to protect your personal information. However, no system is completely secure.
We retain your information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
You can unsubscribe from marketing emails at any time.
INTERNATIONAL DATA TRANSFERS
Your information may be stored or processed outside your country, including by service providers such as Shopify.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page.
CONTACT
If you have any questions about this Privacy Policy or your personal information, please contact: